• The article does not match
  • The size does not fit
  • You want to exchange the product with another reference or size
  • You want to be refunded without exchange



Returns must be made within 14 days of receipt, postmarked authentic, in the original shipping box, or any other solid cardboard box closed with tape.

Thank you to email us at : and we’ll send you the return process instructions.


Return Address

Adieu Store
7, rue d’Aboukir
75002 Paris – France

Tel: +33 (0) 1 42 21 12 95



Exchanges are based on stock availability and re-shipped for free.



The refund is credited to the original purchaser’s credit card and includes shipping cost. Please send an email to Adieu within less than 14 days following the arrival of your order and return your items also within 14 days.

Your refund will be issued no later than the 14th day after.

Without written proof of return, the refund can be issued at 30 days.


Important Information

The shoes should be tried on a soft surface (carpet).Footwear

They must be returned in perfect condition and in their original box with this return form.


Adieu Quality Guarantee

If a received item is deemed defective, contact us within 7 days of receipt.

If the item has a manufacturing defect within 12 months of purchase, please contact us immediately.


ADIEV store Place des Victoires 7, rue d’Aboukir 75002 Paris

s.a.s. ADIEU au capital de 15 632 € RCS paris B 424 743 011 code ape : 4642K TVA FR88424743011 OERI FR 424 743 011 00027